Frequently Asked Questions
Everything you need to know about Berne Apparel's workwear and service.
What is the typical shipping timeframe for orders?
Most orders are processed within 1-2 business days. Standard ground shipping typically takes 3-7 business days depending on your location within the continental United States.
How do I return an item that doesn't fit?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our online returns portal to generate a prepaid shipping label and start your refund process.
Are your work jackets and bibs covered by a warranty?
Yes, Berne Apparel stands behind the quality of our gear. We offer a limited warranty against defects in materials and workmanship to ensure your workwear performs as hard as you do.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track the status of my shipment?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your package's progress.
Do you offer bulk discounts for corporate or crew orders?
Yes, we provide special pricing for large volume orders and corporate uniforms. Please contact our sales team through the 'Bulk Orders' page for a personalized quote.